Faq

Order Processing

How long does it take to process an order?
Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.

Shipping Information

What shipping options are available?
We offer standard and expedited shipping. Standard shipping usually takes 5-7 business days, while expedited shipping can take 2-3 business days. Delivery times may vary by location.

Do you ship internationally?
Yes, we ship to most countries. International shipping times and costs will vary depending on the destination.

Returns and Exchanges

What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original condition with tags attached. Please refer to our Return Policy for detailed instructions.

Can I exchange an item?
Yes, exchanges are available for items of the same value. Contact our customer service for assistance with exchanges.

Payment Methods

What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, and Apple Pay. All transactions are secure and encrypted.

Customer Service

How can I contact customer service?
You can reach us at [email protected] or call us at +1 (800) 123-4567. Our customer service team is available Monday to Friday, 9 AM to 5 PM EST.